The Knowledge Centre

We don’t think IT information that helps people should be hidden behind a paywall, and that’s why we have a pool of FREE resources here that you can dip in and out of as and when you need to.

Need to know what to do if you get hacked?

Want some info on the latest Windows update?

Worried an email you’ve received is a scam?

You can find a wealth of information on all of those subjects and more by delving into our Knowledge Centre blogs, guides and videos.

Skip ahead to our How-to series:
How-to Word
How-to Excel
How-to Powerpoint
How-to Outlook
How-to Teams
How-to Windows 11

24th May 2024

Can UK Businesses Harness Cloud Computing for Growth?

Is your business equipped to thrive with cloud computing? Contact Clearsky IT today to explore tailored cloud solutions that can propel your business into its next phase of growth.

Learn more
15th May 2024

Elevate customer experience with seamless connectivity via public wifi solutions

How much power is there in offering public WiFi solutions as a business? Enhance security, engage customers, and unlock marketing opportunities with of public WiFi solutions.

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2nd May 2024

Cloud-based email doesn’t equal backed up emails!

The hidden danger of using cloud-based email systems without proper backup solutions is very real. SMEs should implement independent backup strategies to protect against data loss from cyber incidents and meet legal data retention requirements, ensuring minimal downtime and enhanced data security.

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26th April 2024

Top 10 Essential IT Investments for Business Growth

New and growing business have a limited budget, so the top 10 IT investments will help you get off on the right footing. Learn how these strategic tech choices can enhance operational efficiency, ensure security, and support scalable growth.

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16th April 2024

Click with Caution: How Emails Can Open Doors for Cybercriminals

A few easy changes can lift your email security defences, so why not take the opportunity and leverage your existing policies? Help safeguard your business with Clearsky’s tips on phishing simulation, team training and MFA.

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10th April 2024

The Internet of Things and security for businesses

Before you get carried away with the exciting new technologies, it’s time to consider the security risks of IoT devices in your workplace. Learn how to strengthen your business defenses against cyber threats with practical strategies.

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5th April 2024

Why phishing simulation tools are so useful

Phishing poses a severe risk to organisations like yours. Uncover essential insights into the importance of phishing simulation tools. Enhance cybersecurity awareness in your team and help to protect against online threats.

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22nd March 2024

The rise of online marketplace sensation Temu

Have you heard about the emergence of the contentious Temu online marketplace? It boasts unbelievable deals but has come under fire more than once for data privacy, shipping policies, and the viability of its extremely low cost business strategy.

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12th March 2024

Decode Maximum Data Security for Your SME

Robust data encryption is no longer just for enterprise giants. Protect your SME’s most valuable assets with a pragmatic encryption strategy. By better understanding the essentials, you solidify compliance and prepare your business for long-term success – all without getting lost in tech weeds.

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Need some clear and easy to understand advice? View our FAQs

What should IT services cost my business?

This question is so complex, any answer we put in here would barely scratch the surface. Simply put, each business' needs are totally unique. If you ever feel as though you're paying too much, we can explain why you do or don't need a certain product or service, and what the risks are if you wanted to opt out. We'll never ever oversell, it's just not in our nature!

What sort of training can Clearsky IT offer my team?

If you're already thinking about staying on top of personal development, you're our kind of person! As you'll see from our Knowledge Centre, we know that getting buy-in from your team can be tough, as not everyone is as passionate about cyber security as we are. That's why we make easy to watch videos, articles and guides that aren't too heavy or time consuming. We also offer a customisable academy platform to Clearsky IT clients. Book a call with us to learn more about our Support Portal.

What happens when the person fixing my problem goes on holiday or gets ill?

As a client, you and your team are given access to our Support Portal, which is available 24/7, and shows complete transparency between your business, our business and all communications relevant to your IT support needs. You can check on the progress of your query at any time, and be notified if the fix has been handed on to a colleague, or escalated to a more experienced member of the team.

Why should I trust Clearsky IT with my business security?

Clearsky IT services over 30 clients who trust our combined 50+ years of professional experience. We are always pushing ourselves to develop our service offerings to include the very latest methods for protecting your business. We're just as determined to beat the cyber criminals as you are!

Will I be bounced around a call centre?

Call centres certainly have a time and place, but when you need an urgent immediate fix, the last thing you want is to be put through to seven different call handlers before talking to an engineer. Book a call appointment for a personal call with our MD, Lee Chappell, or clients can access the Support Portal 24/7.

How do I know if I’m getting ‘good’ service from my IT supplier?

We believe that what makes a great supplier partnership is full transparency and an open attitude to discussion. We've made some changes to improve the communications between Clearsky IT and our clients, using our new Support Portal to enable clients to track every email we send, even between our own team. Anyone can book a call with us at any time to discuss their business needs, so if you're not ready to become a Clearsky IT client just yet, we will happily audit your current IT supplier for free so that you know you're getting the best value for money.

Do you have a question that isn’t featured in our FAQs? Why not call us directly!

Book a call

How’s the view?
See what our clients think...

“Cloud Heroes has enjoyed a trading relationship with Clearksy I.T. since 1998 and during that time they have proven time and again to be a reliable, trustworthy and knowledgable trading partner. I believe our relationship goes beyond the traditional buyer/seller model, and they are a true partner in the way they work with us and indeed, with some of our own customers…”

Peter Wordley, Cloud Heroes

“Thank you to the Clearsky team for all your help and support this year. It’s been a challenging one, but we now have a much more robust IT infrastructure and it has paid dividends during the past few months. Thanks to everyone there – great support from all. ”

Wiltshire Mind

“Very very impressive stuff. Your team provides a very high degree of customer comfort and confidence in the quality of your work. AND they sorted Sage accounts! Our experience of the interface with ClearskyIT is VERY positive, and I am sure it will remain so. We look forward to enjoying a long and productive relationship with ClearskyIT.”

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