Privacy Policy

At Clearsky I.T. we know how important your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Clearsky I.T.

By visiting clearskyit.co.uk  you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by Clearsky I.T. is controlled primarily by Westfield House, Bratton Road, Westbury, Wilts. BA13 3EP.

What Personal Information Does Clearsky I.T. Gather?

The information we learn helps us personalise and continually improve your experience with Clearsky I.T.
We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us,
Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving our Site and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses clearskyit.co.uk. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Clearsky I.T.  if we cannot recognise you, we want you to be aware that these tools exist.

FREE IT audit of your business

We’ll come out to you (no call-out charge, of course!) and give you a free audit of your business; tell you exactly what’s running smoothly and what’s not, so you know exactly how you can save your money.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Clearsky I.T. if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please let us know.

What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

  • help search engines remember that you want your search results in English;

  • help a website remember your preferences so that you don’t need to customise it every time;

  • help our website to deliver a better service by showing you the content most relevant to you;

  • identify and resolve errors so that the site is improved for everybody;

  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

To find out how to turn cookies on or off, see how to manage cookies.

Does Clearsky I.T. share the Information it receives?

No. Information about our members is an important part of our business and we are not in the business of selling it to others.

Notices and Revisions

If you have any concern about privacy at Clearsky I.T., please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.

Testimonials

Here’s what our happy clients had to say about our services:

“We would most certainly endorse and recommend Clearsky as a provider of quality IT support.”

Nick Dale, Haven Fire Security Consultants

“Clearsky IT has proven time and again to be a reliable, trustworthy and knowledgeable trading partner.”

Peter wordley , Cloud Heroes

“Clearsky’s response time and overall assistance (especially out of hours) were second-to-none – we found them professional, competent and have no hesitation in recommending them. A* from us!”

Stephen Byron, Jaymart

“We would most certainly endorse and recommend Clearsky as a provider of quality IT support.”

Nick Dale. Haven Fire Security Consultants. Towbridge

“Clearsky IT has proven time and again to be a reliable, trustworthy and knowledgeable trading partner.”

Peter Wordley, Cloud Heroes, Trowbridge.

“Clearsky’s response time and overall assistance (especially out of hours) were second-to-none – we found them professional, competent and have no hesitation in recommending them. A* from us!”

Stephen Byron, Jaymart, Westbury

“Clearsky have always met the challenges we placed on them and are still over-delivering thei service to us now. The service we get from Clearsky has yet to be matched by anyone”

Richard Aylward. Huber Technology, Chippenham

“Lee and his team deal with our IT problems in a prompt and professional manner each and every time. We would most certainly endorse and reccomend Clearsky as a provider of quality IT support.”

Nick Dale. Haven Fire, Trowbridge

“They are always there on the end of the phone ready to support all our needs. Everyone at Novacast is thankful for all the support we get and wish Clearsky another 20 years of success.”

Richard Phillips. Novacast, Melksham

“I’ve been using Clearsky I.T. for our support for more years than I can remember. I do remember that I was fed up with the exacting terms and conditions put in previous contracts and that Clearsky I.T. were a welcome change in being far more flexible. We were able to design an annual agreement that suited us rather than accept an industry standard agreement. …”

Richard Aylward, Huber Technology

“Cloud Heroes has enjoyed a trading relationship with Clearksy I.T. since 1998 and during that time they have proven time and again to be a reliable, trustworthy and knowledgable trading partner. I believe our relationship goes beyond the traditional buyer/seller model, and they are a true partner in the way they work with us and indeed, with some of our own customers…”

Peter Wordley, Cloud Hereos

“We have used Clearsky I.T. for the last 15 years and I would wholeheartedly recommend their service. Lee and his team have supplied and installed all our current computer equipment in a way that has ensured that all our specifications are met, whilst keeping costs at a sensible level. Each member of the team has a detailed knowledge of our set up…”

Nick Moon, Hornbeam Ivy

“Spectra has been with Clearsky I.T. for over 10 years and in that time we have received consistently good service, advice and response to our problems. We can only recommend that you try them and be as satisfied as ourselves..”

Nick Brown, Spectra

“ We’ve been using Clearsky I.T. for the past 13 years, and they provide a friendly, professional service that is hard to beat.”

Stewart Ackland, Wheelers

“The reason Clearsky I.T. are successful as a key supplier to Novacast for IT is the consistent positive approach to any problem and the efficiency of dealing with that problem in a rapid time.They are always there on the end of the phone ready to support…”

Richard Phillips, Novacast