The Knowledge Centre

This question is so complex, any answer we put in here would barely scratch the surface. Simply put, each business' needs are totally unique. If you ever feel as though you're paying too much, we can explain why you do or don't need a certain product or service, and what the risks are if you wanted to opt out. We'll never ever oversell, it's just not in our nature!

If you're already thinking about staying on top of personal development, you're our kind of person! As you'll see from our Knowledge Centre, we know that getting buy-in from your team can be tough, as not everyone is as passionate about cyber security as we are. That's why we make easy to watch videos, articles and guides that aren't too heavy or time consuming. We also offer a customisable academy platform to Clearsky IT clients. Book a call with us to learn more about our Support Portal.

As a client, you and your team are given access to our Support Portal, which is available 24/7, and shows complete transparency between your business, our business and all communications relevant to your IT support needs. You can check on the progress of your query at any time, and be notified if the fix has been handed on to a colleague, or escalated to a more experienced member of the team.

Clearsky IT services over 30 clients who trust our combined 50+ years of professional experience. We are always pushing ourselves to develop our service offerings to include the very latest methods for protecting your business. We're just as determined to beat the cyber criminals as you are!

Call centres certainly have a time and place, but when you need an urgent immediate fix, the last thing you want is to be put through to seven different call handlers before talking to an engineer. Book a call appointment for a personal call with our MD, Lee Chappell, or clients can access the Support Portal 24/7.

We believe that what makes a great supplier partnership is full transparency and an open attitude to discussion. We've made some changes to improve the communications between Clearsky IT and our clients, using our new Support Portal to enable clients to track every email we send, even between our own team. Anyone can book a call with us at any time to discuss their business needs, so if you're not ready to become a Clearsky IT client just yet, we will happily audit your current IT supplier for free so that you know you're getting the best value for money.