Reliable business communication that scales with you. Tailored phone and VoIP support for SMEs in Wiltshire, Bath, Bristol and beyond.
Every business, no matter its size, depends on effective communication. Whether it’s a quick chat with a customer, a conference call with a supplier, or internal coordination within your team, having a reliable phone system is essential. At Clearsky IT, we understand this need and offer complete phone support services that keep your business connected and running smoothly.
What We Offer
We know that phone systems aren’t just about making calls anymore. As your business grows, your communication needs will change. That’s why we offer a range of solutions that can be tailored to your specific requirements, whether you’re a small startup or a medium-sized enterprise.
1. Hardware for Business Phone Solutions
If you prefer a traditional setup, we’ve got you covered. We supply a full range of business phone hardware, from desk phones to more complex switchboard systems.
- Business Desk Phones: These are the standard phones you’ll find in any office. We provide reliable, high-quality desk phones that offer clear sound, easy navigation, and advanced features like call forwarding and voicemail.
- Headsets: Excellent quality, comfortable devices that will keep your sales team happy!
Whether you need a few phones for a small office or a larger system to handle multiple extensions, our hardware solutions are designed to grow with you.
2. Using a PC as a phone
Don’t want a desk phone? It is possible to use a computer as a phone. We call these solutions ‘Soft Phones’. Some business will find more benefits in using this system than others, so it’s best to talk to a phone expert.
3. VoIP Solutions
VoIP (Voice over Internet Protocol) is revolutionising the way businesses communicate. Instead of using traditional phone lines, VoIP lets you make calls over the internet. This solution offers flexibility, cost savings, and scalability, making it ideal for businesses that are expanding.
VoIP essentially turns your internet connection into a phone line. You can make and receive calls just like you would on a regular phone, but with more advanced features at a lower cost, as well as better accommodating a remote workforce or hybrid working.
4. Support and Maintenance for Phone and VoIP Systems
Once your system is set up, we don’t leave you hanging. Our phone support doesn’t end with installation. We offer ongoing support to ensure your phone and VoIP systems are always working at their best.
- Proactive Monitoring: Making sure you minimise scammers’ opportunities to interrupt your team.
- Regular Updates and Maintenance: For VoIP systems, we handle software updates and maintenance tasks to ensure your system stays secure and up to date.
5. Integration with Microsoft Teams
If your business uses Microsoft 365, our VoIP solutions can be integrated seamlessly with Microsoft Teams. This lets you make calls directly from the Teams app, giving you a unified platform for both internal and external communications.
With this integration, your employees can collaborate more efficiently. Instead of juggling between phone systems and chat tools, Teams becomes your all-in-one hub for meetings, messaging, and calls. Want to support your sales team with their calls? This is the way!
6. Custom Solutions to Meet Your Needs
At Clearsky IT, we know that no two businesses are alike. That’s why we tailor our phone support solutions to meet your specific needs. Whether you’re looking for a simple phone setup or a complete VoIP system with advanced features, we work with you to design the perfect solution for your business.
Which phone services
does Clearsky IT offer?
We’re the flexible IT support providers, so if you don’t want to navigate IT solutions, look at our pre-made packages. All packages are buildable, so you trust that you won’t be oversold products you don’t need or want. Book a call to discuss your options.
We know that phone systems aren’t just about making calls anymore. As your business grows, your communication needs will change. That’s why we offer a range of solutions that can be tailored to your specific requirements, whether you’re a small startup or a medium-sized enterprise.
1. Hardware for Business Phone Solutions
If you prefer a traditional setup, we’ve got you covered. We supply a full range of business phone hardware, from desk phones to more complex switchboard systems.
- Business Desk Phones: These are the standard phones you’ll find in any office. We provide reliable, high-quality desk phones that offer clear sound, easy navigation, and advanced features like call forwarding and voicemail.
- Headsets: Excellent quality, comfortable devices that will keep your sales team happy!
Whether you need a few phones for a small office or a larger system to handle multiple extensions, our hardware solutions are designed to grow with you.
2. Using a PC as a phone
Don’t want a desk phone? It is possible to use a computer as a phone. We call these solutions ‘Soft Phones’. Some business will find more benefits in using this system than others, so it’s best to talk to a phone expert.
3. VoIP Solutions
VoIP (Voice over Internet Protocol) is revolutionising the way businesses communicate. Instead of using traditional phone lines, VoIP lets you make calls over the internet. This solution offers flexibility, cost savings, and scalability, making it ideal for businesses that are expanding.
VoIP essentially turns your internet connection into a phone line. You can make and receive calls just like you would on a regular phone, but with more advanced features at a lower cost, as well as better accommodating a remote workforce or hybrid working.
4. Support and Maintenance for Phone and VoIP Systems
Once your system is set up, we don’t leave you hanging. Our phone support doesn’t end with installation. We offer ongoing support to ensure your phone and VoIP systems are always working at their best.
- Proactive Monitoring: Making sure you minimise scammers’ opportunities to interrupt your team.
- Regular Updates and Maintenance: For VoIP systems, we handle software updates and maintenance tasks to ensure your system stays secure and up to date.
5. Integration with Microsoft Teams
If your business uses Microsoft 365, our VoIP solutions can be integrated seamlessly with Microsoft Teams. This lets you make calls directly from the Teams app, giving you a unified platform for both internal and external communications.
With this integration, your employees can collaborate more efficiently. Instead of juggling between phone systems and chat tools, Teams becomes your all-in-one hub for meetings, messaging, and calls. Want to support your sales team with their calls? This is the way!
6. Custom Solutions to Meet Your Needs
At Clearsky IT, we know that no two businesses are alike. That’s why we tailor our phone support solutions to meet your specific needs. Whether you’re looking for a simple phone setup or a complete VoIP system with advanced features, we work with you to design the perfect solution for your business.
Business Desk Phones: These are the standard phones you’ll find in any office. We provide reliable, high-quality desk phones that offer clear sound, easy navigation, and advanced features like call forwarding and voicemail.
Headsets: Excellent quality, comfortable devices that will keep your sales team happy!
Whether you need a few phones for a small office or a larger system to handle multiple extensions, our hardware solutions are designed to grow with you.
Got a problem with your business phones?
Let’s connect you with our phone and VOIP specialists:
Lee Chappell
Managing Director
Lee started out selling PCs when he was just 16. The secret to his success is never resting on his laurels; always learning and always evolving. His pride in Clearsky IT shows in every part of the business, he’s the top of the tree but he’s always eager to give our clients the attention they need.
Cyber security, backup and disaster recovery are Lee’s specialist subjects.
Jason
Head technician
Like most of the team, Jason eats, breathes and sleeps all things computer-related. You might find him solving problems at the helpdesk, planning projects with clients, or on the road installing on-site. Some say that what Jason doesn’t know about IT isn’t worth knowing!
Christy
Computer Technician
Christy is the most southern member of our team, based in Dorset. Our customers love his helpful and easy-going nature on the helpdesk, where even the most challenging ticket doesn’t stand a chance against him! Microsoft 365 suite, Sage accounting software and backup are Christy’s specialist subjects.
Christoper
Computer Technician
Christopher quietly toils away solving client tickets and supporting our helpdesk. He’s another avid learner with a thirst for knowledge, which is one of the reasons he fits so well in our team. Common problems are rapidly solved and novel tech issues are no match for him! Cyber security is Christopher’s specialist subject.
Conrad
Apprentice Technician
The newest member of the Clearsky team is our apprentice, Conrad. We’re all computer nerds and Conrad’s not just teabrewer-in-chief, his passion is problem solving and racing the clock to close his tickets! His sense of healthy competition ensures our clients get the best, fastest service around. Conrad’s training to become a Microsoft 365 specialist, so ask him his top tips for making the most of your 365 for Business licence.
Trixie
Barkerting Executive
You may think that Lee’s the boss but that’s not true. Trixie calls the shots round here, happily receiving payment for her services in treats and tummy rubs. Yeah, Trixie doesn’t really pull her weight on the helpdesk but she makes up for it in team morale!
Need professional phone support for your business?
Contact us today
