Could you run your business without a phone? Dialling into the PSTN switch-off drama

Today we’re diving into a topic that’ll make you clutch your smartphone like it’s the last piece of chocolate in the office break room – The Great PSTN Switch-Off!

You’re probably wondering what on earth a PSTN is and why you should care, well buckle up – we’re about to embark on a riveting journey through the world of business telephony to find out if you could really run your business without a phone.

What is PSTN?

PSTN stands for the Public Switched Telephone Network, and it’s been the unsung hero of communication forever, or at least, since the 1800s. It’s the network that’s connected us through landlines.

But, with change being the only constant in the modern world, the UK has begun the ultimate PSTN switch-off, where old technology which has become expensive to maintain, makes way for its cooler and more modern cousins like VoIP and internet-powered phone systems. It’s like upgrading from a horse-drawn carriage to a Tesla, but for business communication!

It might sound like a storm in a teacup, but it’s a massive change, and a call to action for businesses to embrace the future of communication.

VoIP, the hero you didn’t know you needed

Enter VoIP, the superhero of telecommunications. It stands for Voice Over Internet Protocol, and although you can absolutely get VoIP phones to sit on your desk, they’re not necessary. As long as you have internet signal, you can make calls over VoIP from anywhere using an app on your mobile, or even your PC.

So the short answer to the title of this post is yes, you absolutely can run your business without a phone and it’s going to be awesome. It might seem like another unexpected worry you have to drop tools and deal with, but it’s a great opportunity for your business to level-up its communication game.

Change is the only constant…

…but with every change comes a chance to adapt, evolve, and thrive. So, could you run your business without a phone? Of course you can!

There you have it, the PSTN switch-off with a side of humour and a sprinkle of optimism. We would like to mention, that even though the public PSTN system won’t fully close until 2025, that’s not very far away. Whenever there’s a change like this, we always see so many businesses leave it until the last minute to do something about it. If you leave it too late, we can guarantee lots of others will as well, and this may cause delays in the setup of new systems. While you can run your business without a physical handset, you might struggle without any kind of phoneline at all!

If you think you need help with this, please do get in touch.

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