PSTN switchover extended to 2027

Key insights on the PSTN switchover

The Public Switched Telephone Network (PSTN) has been the backbone of traditional telephone systems for decades. However, as digital technologies race forward, the PSTN is being left behind. Initially set for 2025, the switchover to digital networks has now been delayed until the end of January 2027. This extension came after concerns were raised about critical telecare devices used by 1.8 million elderly and vulnerable people that could fail to work without a reliable internet connection.

Impact of the new timeline on small businesses

If you’re a last minute Larry, now’s the time to breathe a sigh of relief – you’ve been granted a reprieve! For small and medium-sized enterprises (SMEs), this two-year extension is a golden opportunity to better prepare for the transition. The delay provides extra time to thoroughly evaluate current communication systems, plan necessary upgrades, and ensure a smooth transition without the stress of a looming deadline. This postponement is more than just a timeline shift; it’s a chance for SMEs to strategically plan their future communication needs, giving those who haven’t started planning yet some much-needed space.

Steps to prepare for the PSTN switchover

  1. Assess your current systems: Begin by taking a comprehensive look at your existing communication infrastructure. Identify which systems rely on PSTN and pinpoint the necessary upgrades. Feeling daunted? We’re here to assist—reach out to discuss your setup.
  2. Budget planning: With the switchover delay, you now have more time to effectively allocate your budget. For best results, strategise for both immediate upgrades and long-term investments in your digital telephone system. 
  3. Consult with professionals: Engage with managed service providers (MSPs) and IT experts to gain valuable insights and professional advice on the best transition strategies for your business.
  4. Make grdaual adjustments: Instead of making abrupt changes, gradually integrate digital systems alongside your current PSTN setup over the next couple of years to ensure a seamless transition, especially if your system is large and complex.
  5. Train your employees: Ensure your team is well-trained and comfortable with the new technologies to maximise the benefits of moving to internet-based systems.

Role of managed service providers in the PSTN transition

Managed service providers are pivotal in guiding businesses through the PSTN switchover. With their expertise in digital communication solutions, MSPs help businesses make informed decisions and adopt technologies that best fit their needs. From initial assessments and planning to implementation and ongoing support, MSPs provide comprehensive assistance throughout the transition. This approach helps mitigate risks and minimises potential disruptions during the switchover period.

By partnering with IT providers, businesses can feel the full benefit of the extended timeline, ensuring they’re well-prepared for a digital future. The additional time facilitates more strategic planning, effective resource allocation, and the adoption of cutting-edge technologies that will shape the next era of business communication.

Ready to discuss your options? Contact us, and Lee or a member of our team will be happy to help you plan your transition.

You might also find this helpful: Could your business operate without phones?

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