An essential part of the Microsoft Office suite, trusted by over a million businesses across the globe. Outlook, when used correctly, can be the difference between a day of disruptive notifications and smooth, organised communication.

As an IT support company, we understand that email communication is crucial for SMEs, and it’s essential to equip them with the right knowledge and tools to optimize their email workflow. That’s why we’ve created these video clips, which are freely available to empower SMEs to make the most of their Outlook tool.

Whether you’re an Outlook novice or an experienced user, our hacks will help you become more productive, efficient, and organized. We’ll cover everything from customising your settings to scheduling meetings and managing your calendar.

We hope that our Microsoft Outlook hacks will be a game-changer for your daily work routine and help you get the most out of your email software. So if you’re ready, let’s dive into some Outlook hacks!


Send email messages without using a mouse.

You know how they utilise computers in movies without ever using the mouse? You may now, too. Here are some useful Outlook shortcuts you may utilise to send emails without using a mouse or touchpad.

Organise incoming emails automatically

Is your email inbox a modern-day equivalent of your rubbish drawer? Use these excellent ideas to automatically file your incoming emails and bring some Zen into your online life.

Organise your emails into a useful organisational structure.

Our inboxes can quickly fill up because of the volume of emails we receive. The best approach to find what you’re looking for quickly and keep your inbox organised is to create a solid folder structure.

Quickly insert text into emails.

Are you sick of using the same words and sentences in your emails? Learn how to quickly and automatically insert lengthy text passages to save time and effort. Done now, you’ll thank us later.

Arrange your emails into categories that stand out.

Sorting your emails quickly will help you avoid having a cluttered inbox. Depending on what works best for you, you can group them according to client, colleague, theme, or urgency. Designs that attract your attention ensure that you can quickly identify the most crucial communications.

Add a signature to your emails.

Your email signature serves as your virtual business card, therefore it should be polished. Here’s how to configure your Outlook email signature.

Automatically create a new contact.

Who has the time to make new email contacts by hand? If you continue to use outdated emails or autocomplete, we have the solution for you. Here’s how to rapidly add a new contact and maintain the accuracy of your existing connections.

Configure your Out of Office response.

It’s time for a getaway, so grab your sunscreen and sunglasses. The last step is to turn on your out-of-office message. Inform clients and coworkers of your absence and the appropriate contact information.

Keep critical email folders at the top.

Out of sight, out of mind, as the saying goes. When it comes to essential email folders, that isn’t so nice. Maintain visibility for your priority folders in Outlook to ensure that they are always at the top of your list.

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